Archive for January, 2009

Which Comes First, the Fish or the Lure?

I must admit, I love to fish. Send me out into the middle of the deep blue, no land in sight and the smell of salt in the air, tying Palomar knots and working the action of 40 lb albacore – I come back a better man. Although my preference is deep sea fishing, I […]

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Who Wants a Hunk of Government Cheese?

  Are you familiar with “Pasteurized Process American Cheese for Use in Domestic Programs” – aka Government Cheese? According to the government employed masters of marketing “it slices and melts well”.   As an owner and operator of a fine dining establishment, I know something about cheese. And, I know that my own personal culinary […]

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How Best to Handle Customer Conflict

  There isn’t a business on earth that hasn’t had to deal with a dissatisfied customer. Unhappy customers, whether they’re right or wrong, are an expected experience. And as a solopreneur, you don’t have a customer service department to ditch them over to. So it is best to know not only how to handle them, […]

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