Archive for the ‘Customer Care’ Category

Practice Makes Profits

 
Business is a competitive sport. It requires talent, passion, dedication, planning, perseverance … and practice. Yes, you can get plenty of practice working on the job, however, most workloads have some leeway for scheduling time to hone your skills.

How many hours of layups and free throws did Michael Jordan commit to before arriving at an [...]

You’re Fired!

 
Before we get started, click on the image above and watch the video of Donald Trump firing another apprentice hopeful.

It’s pretty obvious in the video clip that Amy is trying to do her best dance to save her behind, but she made two major mistakes.

1. She didn’t take notice of the very people that she [...]

10 Basic Principles for Turning Your Prospect into Clients: Follow-up the Same Day

 
This is a little disclaimer that I will be adding to the beginning of every post in this ten part series so new readers that jump in mid way will understand the premise for these posts. If you have been following through the entire series, you can skip the following paragraph to get to the [...]